Frequently asked questions

What is a Pamper Party?
A Pamper Party is the perfect way to experience holistic and beauty treatments in the comfort of your own home or at a location of your choice and is the ultimate in affordable luxury before your big night out or for the most perfect girls night in

How does it work?
We have a fantastic selection of pamper packages that you can choose from or if you and your guests would like different treatments and budgets, we can work with you to create a bespoke pamper party. Whether you want to look and feel gorgeous for your big night out or want a pampering girlie night or afternoon in, we will work with you to provide a beautician at a time that suits your plans. We will also arrange appointment schedules so that your day/evening runs as smoothly as possible.

How do make a booking?
Simply complete our booking form and send it back to us. Once we have received this and allocated a therapist(s) to your booking we will then supply you with a contract which outlines all the details of your booking. We will also send you a link to our secure payment page to pay a non-refundable deposit of £50 to secure the booking. Three weeks prior to your party we will ask you to complete a Treatment Form so that we can arrange your appointment schedule(s) and will confirm the remainder of your balance.

What do we need to provide for the party?
Our therapists will arrive with their own products and equipment, you just need to provide enough room to accommodate a massage couch (6ft x 2.5ft) if you are having massages or facials, and a table and two chairs for manicures and pedicures. Occasionally our beauticians will need access to a plug socket and hot water, but we will let you know in advance if they do. For those guests having a back massage or full body massage we recommend that you bring your own towel and a bathrobe and for those guests having pedicures, we suggest you bring along flip flops or toe dividers. Its also nice if you can provide a glass of water or a cup of tea for the therapist too. They are unable to drink any alcohol when working, so don’t feel offended if they don’t take you up on your offer of a glass of fizz. Other than that our therapists will work with you to make it as hassle free as possible.

Where do you recommend the treatments take place?
For massages and facials we recommend that you set aside a quiet room (such as a bedroom) so that you can fully relax and enjoy the treatment. Manicure and Pedicure treatments can take place in the same room with the rest of your guests so you don’t miss out on the fun. Remember we do need tables and chairs though! Pamper parties can be hosted in peoples homes, rented accommodation or hotel rooms. All we ask is that if you are not holding it at your home, that you do get permission from the venue you are staying at prior to the party taking place.

How long do pamper parties last and how many treatments can you have during this time?
ll our pamper parties are a minimum of 3 hours but can last as long as 5 hours and depending on the package you choose and the amount of guests you have will depend on how long the treatments last. If you and your guests want different treatment durations, then please get in touch with us about our A La Carte package. As our treatments do run back to back a standard 30 minute treatment will last around 26 – 27 minutes as we do need time either side of the treatment to prepare for the next client.

What areas do you cover?
We have therapists based all over the UK and we come to you whether it is at home or at a hotel or another location. To avoid disappointment we recommend that you give us as much notice as possible so that we can allocate therapists to your party.

Do all guests have to have treatments?
It is your party, so we work with you every step of the way If some of your guests just want to pop in to enjoy the fun and not have a treatment then it is fine.

Do I need to arrange appointment schedules?
We supply you with a treatment form at the time of booking and once we receive this (ideally 1 week before the party) we will arrange appointment schedules for you so that it all runs as smoothly as possible Occasionally, we may need to build in breaks for the therapists, which gives them a breather and ensures we can provide you with the best possible treatments, but you will not be charged and we always check in advance whether this works with your party plans.

Can we change the appointment schedule and treatments on the day?
If you need to make any changes to the schedule on the day, please discuss with your therapist on arrival and she will work with you to try and accommodate your request. Occasionally we may not be able to make any changes. Any guests arriving late for their appointment will only receive a treatment within their allotted time.

What should the guests wear?
It is important that your guests are comfortable so we recommend you wear comfortable clothing such as jogging bottoms or anything that is easily removable if you are having a massage.

What products do the therapists use and can we tip them?
All our therapists are freelance mobile beauty therapists so all have been trained using different products. Whilst we insist that they use professional products, brands will differ from therapist to therapist. If you do have sensitive skin or would like to know in advance what products the therapist is using, please get in touch and we will endeavour to find out for you. All our therapists are paid a competitive rate of pay when working for us, but if you are happy with the service and treatments you have experienced and wish to tip the therapist, then please do. There is however, no obligation to tip.

What happens if I need to change the amount of guests that are attending?
We ask for as much notice as possible, as this could effect how many therapists are needed for your party. Refunds can be given to those guests not attending the party, but we do ask for a minimum of 7 days notice.

Can anyone have therapies/treatments?
Everyone can have a beauty treatment and almost anyone can have the therapies, however some therapies are not advisable if any of your guests have a medical condition. We can provide you with information regarding the medical conditions that are avoided these include, epilepsy, diabetes and cancer. If one of your guests is pregnant, we also may need Doctor's permission or we will try and supply you with one of our therapists who specialises in pregnancy massage. We also advise that you do not drink any alcohol prior to any of the therapies as this can have serious side-effects.

Payment Terms
Once we have agreed on the total cost and treatments, we will send you a contract outlining the details of the booking and a link to our secure payment page to pay a £50 non-refundable deposit to secure the booking. You can payvia paypal, debit card and credit card. This deposit is non-refundable should the party be cancelled. Once we receive payment and a signed contract we will be able to confirm the party. Three weeks prior to the party, we will confirm the remainder of the balance. In order for the party to go ahead, we do require payment prior to the party. Our therapists do not accept payment on the day of the event.